Video 6 of our video guides walks through the differences between what is known as a blind vs. attended transfer and how to perform one. Join us as we look at a live call through a 3CX startUP instance and what the key differences are when using 3CX. Transferring calls intelligently within a system can save on staff and resolution time to inbound queries faster, and 3CX support this out of the box!
- 2 ways to transfers call with 3CX
- Transfer vs. Unattended transfer - What the differences are
- How to perform a blind, vs. a warm transfer
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