Digital Fax - Setup

To setup your Digital Fax please read 'Digital Fax - Setup' here

Sending Fax using Email (Outlook):

Sending a Fax is fairly simple. In your mail-program select 'New Email':

Into the 'To' field enter the customers' Fax number in national Format followed by '@fax.aatroxcommunications.com.au' OR '@fax.aatrox.com.au' e.g. 0312345678@fax.aatroxcommunications.com.au OR 0312345678@fax.aatrox.com.au 

Leave the Subject field BLANK, unless you defined a Passphrase needs to be applied.

Once this is done you can add the file you want to Fax. The following filetypes can be used:

• PDF
• Postscript .PS
• TIFF

Choose the 'Add' option in your Mail program and go to the folder your file has been stored.

• Additionally, you can fax the document to multiple fax numbers by simply adding multiple recipients to your email. (e.g. 0312345678@fax.aatrox.com.au; 0298765432@fax.aatrox.com.au; ....)
• Also ensure to leave the Email body blank, No Signature to be added! 

Fax Reports:

• Our Digital Fax service will send you an email when the fax has been sent confirming the delivery and details.  
• You will also receive an email with the relevant details if the fax fails and the reason for this.

Optional sending forms:

If you want to send directly from a Scanner using Scan2Mail you can do so by:

• Ensuring the Scanners' sending Email address is in the allowed Senders list on the Fax portal
• Entering FAXNUMBER@fax.aatrox.com.au into the receivers email on the Scanner
• Ensuring the Scanner is NOT adding any subject or signature to the email

If you are still having troubles or Questions, please find below further topics.

Further Guides:

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Didn't find what you're looking for? Feel free to contact us on support@aatroxcommunications.com.au