Registering the Appliance and License

Purpose

This article outlines the process for registering Fortinet appliances and licences within FortiCloud and organising them under the appropriate customer folder.

Prerequisites

• Access to FortiCloud
• Access to 1Password

Procedure

Step 1 - Log In to FortiCloud

Navigate to https://support.fortinet.com/support/#/dashboard

NB: FortiCloud credentials are stored within 1Password

Step 2 - Navigate to Asset Management

1. Select Services from the top menu
2. Click Asset Management

Step 3 - Access Customer Assets

1. Expand the Products menu on the left-hand navigation pane
2. Select My Assets

Step 4 - Review Existing Customer Assets

The example below demonstrates how a registered appliance and associated licence will appear within a customer folder.

Step 5 - Create a New Customer Folder

For new customers:

1. Click on the Settings (Wheel) icon:

1. Select Add a Sub-Folder
2. Enter the customer name, example:

Step 6 - Register Appliances and Licenses

1. Open the customer folder.
2. Register the appliance.
3. Register the associated licences.
4. Confirm the assets are displayed within the correct customer folder.

Refer to the following training recordings for the registration process:

• Recording 2026-05-28 110716.mp4 
• Recording 2026-05-28 114031.mp4