Call Diversions allow you to forward your incoming calls to somewhere else when you can't answer them yourself.
You control whether calls go to a landline, another mobile phone, or just to your voicemail - and you can change your diversion options whenever you need to.
Step:
- Login to your 3CX Phone System Management Console and enter the required information.
- On 3CX Phone System Management Console.
- Click Extensions.
- Select Extension.
- Click Edit.
- Setup Call forwarding to mobile for Internal call when the extension status is Available.
- Click Forwarding Rules Tab.
- Enter number of Second to forward calls if not answer this apply to both Internal and External call.
- Select from the Drop List: Select Forward to mobile (This is for unable to answer the call for specified number of seconds)
- Select from the Drop List: Select Forward to mobile (This is for the is busy or unregistered)
- Setup Call forwarding to mobile for External call when the extension status is Available.
- Select from the Drop List: Select Forward to mobile (This is for after Timeout of external calls)
- Select from the Drop List: Select Forward to mobile (This is for the is busy or unregistered)
- Click OK to apply Changes.
Note:
Please make sure to add a mobile number specified to the extension.
- Logout from 3CX Phone System Management Console.
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