Ring Groups route calls concurrently to multiple phones via extensions. They are a great tool to fairly distribute calls to a small team.
Step:
- Login to your 3CX Phone System Management Console and enter required information.
- On 3CX Phone System Management Console.
- Click Ring Groups
- Click The Ring Group you would like to update.
For Group Members:
- Select from the List of extension you want to remove on the ring group.
- Click Delete to remove the selected Extension.
- Click OK to apply changes.
- Exit from 3CX Phone System Management Console.
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