How to enable access for a specific extension to be able to see call recordings in 3CX

Viewing call recordings can be an important roll of a managers roll on an organization. 3CX lets you grant access specific users to view and download these.

Step:

1. Login to your 3CX Phone System Management Console and enter required information.

2. On 3CX Phone System Management Console. 

1. Click Extensions.

1. Select Extension. 
2. Click Edit. 

1. Click Phone provisioning Tab.
2. In Phone Provisioning Group, Select the right phone (This will display the setting for phone selected).
3. In Access Group, Select Call Recordings.
4. Click OK to apply changes. 

3. Logout from 3CX Phone System Management Console.